Case Study

The Total Economic Impact™ of ADP Global Payroll
An objective Forrester Total Economic Impact™ study examining the quantifiable business benefits of ADP Global Payroll. Discover how a unified platform delivers a 134% ROI and $2.1 million in net present value over three years.
- Topic
- Business Solutions
- Published
- 23 Feb 2026

Discover how a unified global payroll platform delivers a 134% ROI and streamlines operations across multiple markets.
Modern global enterprises are outgrowing the patchwork of local payroll vendors that once served them. As complexity increases, the cost of fragmented data, manual processing, and compliance risk becomes a barrier to growth.
This commissioned study, conducted by Forrester Consulting, provides an in-depth analysis of the Total Economic Impact™ of ADP Global Payroll. Through detailed interviews with existing customers, Forrester quantifies the tangible savings and business advantages of moving to a single, scalable multimarket platform.
Key Highlights:
Quantifiable ROI: Realize a 134% Return on Investment (ROI) over a three-year period.
Significant NPV: Achieve a Net Present Value (NPV) of $2.1 million through consolidated global operations.
Efficiency Gains: Reduce payroll processing effort by 40% through automation and unified workflows.
Vendor Consolidation: Eliminate the high costs and complexity of managing multiple local payroll providers.
Compliance Risk Mitigation: Avoid costly international regulatory penalties with automated, expert-backed compliance.
Reporting Agility: Save 1,200 hours annually on global payroll reporting and data consolidation.
Unified Visibility: Access a "single source of truth" for labor costs across all operating regions.
Scalable Growth: Seamlessly integrate new markets and employee populations as the business expands.
Legacy System Decommissioning: Realize $1.3 million in savings by retiring high-maintenance in-house hardware and software.
Enhanced Accuracy: Substantially reduce payroll errors, leading to improved employee trust and lower administrative rework.
Total Economic Impact™ Methodology: An objective, data-driven framework for evaluating technology investments.
