Case Study
How Integrated IT and AI Help Growing Retailers
A strategic roadmap for retail SMBs to integrate IT and AI to drive operational efficiency. Learn how modernizing with Windows 11 Pro and Dell infrastructure can yield a 71% ROI while reducing security incidents by 58%. Improve speed, consistency, and security across your store operations without increasing your IT burden.
- Topic
- Business Solutions
- Published
- 8 May 2026
Retailers today are operating on razor-thin margins while managing more channels and devices than ever before. For small and midsize organizations, the key to scaling isn't just working harder, it's working smarter through integrated technology.
Our latest research, "How Integrated IT and AI Help Growing Retailers," reveals the tangible business outcomes of modernization. Discover how leading retailers are using AI-ready infrastructure and Windows 11 Pro to slash security incidents by 58% and boost employee productivity by nearly half.
Key Highlights:
Productivity Surge: Up to a 46% improvement in employee productivity on modern devices.
Efficiency Gains: Up to 42% faster workload processing for common retail tasks.
Streamlined Workflows: Up to 50% faster workflows across multi-step store processes.
Heightened Security: A 58% reduction in security incidents in modern Windows 11 Pro environments.
High ROI: A modeled 71% return on investment over three years for modernized retail environments.
AI Adoption Trends: 57% of retail SMBs are already investing in AI software and SaaS today.
Strategic Focus: 55% of retailers cite operational efficiency as the #1 benefit they are pursuing through AI.
Cost Mitigation: 50% of retail leaders prioritize cost reduction amid inflation and labor constraints.
Talent Retention: 50% of retailers link AI investment directly to employee satisfaction and retention.
Infrastructure Readiness: 68% of leaders agree that maturing AI initiatives will require on-premises or edge infrastructure.
Modernization Driver: High-performing organizations are 2–4 times more likely to apply AI across core operational decisions.