Case Study

Case Study: PayPoint
This case study examines how PayPoint, a leading UK payment service provider, modernized its Third-Party Risk Management (TPRM). It explores the transition from manual spreadsheets to automated, real-time cyber risk monitoring using SecurityScorecard.
- Topic
- Security
- Published
- 30 Jan 2026

Moving beyond spreadsheets to achieve real-time vendor visibility and streamlined audit compliance.
In a complex financial ecosystem, your security is only as strong as your weakest vendor. For PayPoint, managing risk across hundreds of suppliers required a shift from static point-in-time assessments to a continuous, automated approach.
This case study details the journey of PayPoint’s IT Risk Team as they modernized their Third-Party Risk Management (TPRM) program. Discover how they leveraged SecurityScorecard to gain real-time visibility, strengthen vendor accountability, and simplify the path to ISO27001 and PCI DSS compliance.
Key Highlights:
Automation of TPRM: Successfully moved from time-consuming manual spreadsheets to an automated, real-world monitoring platform.
Real-Time Visibility: Gained instantaneous insights into the cybersecurity health of over 100 key strategic suppliers.
Audit Readiness: Streamlined evidence collection for major compliance standards, including ISO27001, PCI DSS, and Cyber Essentials.
Proactive Risk Management: Shifted the operational model from reactive troubleshooting to proactive threat mitigation through automated alerts.
Vendor Accountability: Empowered the IT Risk team to have data-driven conversations with vendors regarding their security "score" drops.
Cross-Departmental Collaboration: Integrated security data into Procurement and IT decision-making processes.
Resource Optimization: Enabled the team to prioritize high-risk vendors and direct resources where they are most needed.
Enhanced Governance: Embedded platform insights into regular reports for the Cyber Security Management Team.
Breach Likelihood Analytics: Leveraged advanced data to predict and prevent potential third-party security incidents.
